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-New Guest-


Welcome New Friend!

I am so excited you found me; I have been looking for you!

The most special time I have with a guest is when the service is completed, and I remove the cape; they stand up with a giant smile from ear to ear and say, OMG, I love it!. It legit gives me all of “the feels”! To be able to create those types of emotions while I get to be a creative artist on such an amazing canvas truly is a blessing.

Now it's your turn to have that same experience! Here is what you can expect on your first visit.


Hello, gorgeous!

The Michael Flores Salon is located in the flagship store of Neiman Marcus in Downtown Dallas. Parking options in the area are plentiful. Neiman Marcus offers valet service. Validated self-parking is available at the Dal-Park garage. Please make sure to bring your parking ticket with you for validation by the Neiman Marcus Guest Services Team, located on the first floor. 

Once you enter the building, proceed to the 6th floor by elevator or escalator.  I always recommend giving yourself a few extra minutes to shop on your way up!

As you arrive on the 6th floor, you will find the salon located on the left-hand side, where you will be greeted and checked in by the front desk team. 


First time? 

Been a while?

Want something new? 

Each time together, I take the opportunity to check in on your goals. Some goals stay the same, and some goals change.

Let's have a conversation and see what we can achieve toward those #hairgoals, old and new! Sometimes we have hair struggles, and it may be as simple as creating a new routine or utilizing new home care to get us closer to those goals.

Photos speak 1,000 words. They help bring your descriptions of your perfect hair to life. This is also a great time to share what you don't like! Need some inspo? Check out my Instagram page or my Pinterest board.

Is this our first date? Let's reserve a consultation beforehand to be on the same page for the big day.



It's time to get even more gorgeous!

After our conversation, I will determine the best products and methods of application to create the desired results we've discussed.

During your processing time, a wide array of amenities keep you comfy while you wait for your hair color to develop. Cell phone chargers, outlets galore, and complimentary wifi keep you constantly connected. The Michael Flores Salon also offers a wide array of beverages including coffee, various teas, soft drinks, and still and sparkling water.

Need a bite to eat or some bubbles to quench your thirst? The Neiman Marcus Zodiac Room is just steps away, and our team can help take care of your order.



It's time for the compliments to start rolling in!

As our time together concludes, we will review the customized home care suggestions I have for you and the maintenance schedule your new hue or 'do will require. 


You may even pick up a new trick or two for alternative styling options for your new look!

Are you feeling confident and gorgeous already? Heck, ya! For those who are up for it, let's snag some photos of your new look so you can send them to all of your friends and family! Maybe even a #shamelessselfie too!

Before departing, let's make sure we set up your next reservation. There are always popular days and times of day, so let's make sure we get what works best for you.



Ready to make an appointment request for your consultation?


Are you as excited to meet me as I am? I can't wait to give you that "OMG, I love it!!" moment as well!


Simply click below for an appointment for a consultation request, with details such as preferred services, day and time preferences, and any pertinent information you may also wish to share.

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